Understanding Quality Framework

Projects : Understanding Quality Framework

Training on ‘Understanding the Quality Framework’

The Department of Human Services engaged LDC Group to run training on 'Understanding the Quality Framework' for the disability sector during 2009. Jill Lane provided monthly training sessions to personnel in leadership roles in disability organisations.

LDC Group has been involved with the development and roll out of the Quality Framework from its very early days including:

Piloting the framework with 19 government and non-government agencies across Gippsland and Eastern Metropolitan regions (2006)

Conducting training for agency managers (2009)

Assisting DHS to align it’s own policies with the standards and indicators (2009)

Offering support to agencies including:

Developing tools (outcome measurement, recording progress, identifying which indicators apply)
Training practitioners and managers
Assisting the alignment of the various quality systems, standards and indicators